Powering the
World’s Most
Demanding IT
Operations

ISO 9001 & ISO 27001 Certified
MBE Certified
Operations in 44+ Countries

Vetted Technician Network

Every technician in our network is OEM-certified and background-checked before deployment; a standard held regardless of account size or region.

Proven SLA Performance

99.2% SLA achievement across hundreds of enterprise accounts and complex multi-site engagements.

True Global Reach

Coordinated field operations spanning 44 countries with centralized dispatch management.

Trusted by leading global IT organisations
HCLTCSCognizantBirlasoftMindsprintHexawareWiproHCLTCSCognizantBirlasoftMindsprintHexawareWipro
3,250+
Avg Monthly Tickets
52,400+
Tech Database
93+
Active Accounts
43,600+
Sites Supported
99.2%
SLA Achievement
44+
Countries
What We Do

Enterprise IT Services
Built for Scale

End-to-end workforce and managed service solutions deployed across your most critical environments.

Field Services

Rapid on-site hardware repair and maintenance across all major OEMs. Certified technicians respond to incidents with speed and precision, minimising downtime and business disruption.

On-Site RepairOEM CertifiedSame-Day SLA

IT Staffing & Contingent Workforce

W2, contract, contract-to-hire, and direct placement across infrastructure, networking, end-user support, and field operations. Flexible engagement models for every business need.

W2 PlacementDirect Hire

Managed Dispatch & Help Desk

24/7 centralised dispatch operations handling thousands of tickets monthly. Dedicated NOC and Help Desk teams providing Tier 1–3 support with full escalation management.

24/7 NOCTier 1–3Dispatch

Infrastructure & Data Center

Expert delivery of server installations, network builds, cabling, rack & stack, and data center migrations. Certified professionals for enterprise hardware and critical infrastructure.

Data CenterRack & StackNetwork Build

End-User Computing & IMAC

Large-scale deployments, refresh cycles, IMAC (Install, Move, Add, Change), and white-glove end-user support. Coordinated project management ensuring minimal operational disruption.

IMACDevice RefreshDeployment

Managed Site Services

Dedicated or shared on-site IT support resources aligned to your locations. From retail branches and bank networks to corporate campuses, consistent quality at every site.

On-Site StaffMulti-SiteRetail / Banking

Depot Services

Configuration, imaging, staging, repair, kitting and asset recovery from 50,000+ sq ft of depot space across three US sites. End-to-end hardware logistics managed under one roof.

Imaging & KittingRepairAsset Recovery
Standards & Recognition

Certified. Compliant. Trusted.

Our certifications reflect our commitment to quality, security, and inclusive business practices at every level of service delivery.

ISO 9001:2015 logo
Quality

ISO 9001:2015

Quality Management System — certified processes for consistent, client-centric service delivery across all operations.

ISO 27001:2022 logo
Security

ISO 27001:2022

Information Security Management — enterprise-grade data protection protocols, access controls, and security governance.

MBE Certified logo
Diversity

MBE Certified

Minority Business Enterprise — verified diverse supplier helping clients meet and exceed supplier diversity commitments.

One Partner, Every Timezone

Headquarters in New Jersey, a three-site depot network across the USA, delivery centres in North America and India, and active field projects in 40+ countries — all coordinated from a single connected network.

Headquarters (NJ)Depot (NJ, Dallas, Atlanta)Delivery CentreActive Projects (40+ countries)
Headquarters

New Jersey, USA

55 Union Place #237Summit, NJ 07901United States
Depot Network

New Jersey · Dallas · Atlanta

50,000+ sq ft of depot space across three US sites for staging, repair, imaging, kitting & recovery
Delivery Centre

Toronto, Canada

2 Queen Street East, Suite 1500Toronto, Ontario, M5C 3G5
Delivery Centre

Noida, India

Assotech Business Cresterra, Tower-1Sector-135, Noida 201305
Delivery Centre

Mumbai, India

93 East Building, Mahakali Caves RdAndheri East, Mumbai 400093
Delivery Centre

Pune, India

B-901, Kapil Abhijat, Cummins CircleKothrud, Pune 411038
For Clients

Ready to Elevate Your IT Operations?

Whether you need field technicians deployed by tomorrow or a strategic outsourcing partner for the next three years, Ovation delivers. Let’s start with a conversation.

For channel partners

Ready to add Ovation to your delivery stack?

Tell us a little about your business and where you need coverage. A channel director will reach out within one business day to map the fit and the next step.

Partner with Us